Last updated: 9/12/2024

Please read these terms and conditions carefully before using Our Service

Server Ability

The provider of this rental contract shall be server able, so that the unenforceability, or waiver of the provisions shall not

affect the remaining provisions.

Responsibility of Use & Disclaimer of Warranties

You are responsible for the use of the rented items. You assume all risks inherent to the operation and use of rented items,

an agree to assume the entire responsibility for the defense of, and to pay, indemnity and hold Party People Az harmless

from and hereby release Party People Az from, and all claims for damage to property or bodily injury (including death)

resulting from the use, operation or possession of the items, whether or not it be claimed or found that such damage or

injury resulted in whole or part from Party People Rentals negligence, from the defective condition of the items, or any other

cause. YOU AGREE THAT NO WARRANTIES EXPRESSED OR IMPLIED, INCLUDING MERCHANTIBILITY OR FITNESS FOR A

PARTICULAR PURPOSE, HAVE BEEN MADE IN CONNECTION WITH THE EQUIPMENT RENTED.

Equipment Failure

You agree to immediately discontinue the use of rented items should it at any time become unsafe or in a state of disrepair

and will immediately (one hour or less) notify Party People Az of the facts. Party People Az agrees at our

discretion to make the items operable within a reasonable time, or provide a like item if available, or make a like item

available at another time or adjust rental charges. The provision does not relieve renters from obligations of contract. In all

events Party People Az shall not be responsible for injury or damage resulting from failure or defect of rented items.

 

Renter agrees and covenants to be satisfied with the instruction and condition of equipment rented and the proper and safe

use equipment, or that renter is so familiar and conveyed to Party People Az you were. Renter further agrees that the

items will only be used at the address listed on the contract, and only for the purpose for which it was intended and

manufactured. Subleasing or improper us is prohibited. Renter agrees they have read all instruction manuals, operating

instructions, and warning related to rented items.

Equipment Responsibility

Renter is responsible for equipment from time of possession to time of return. Renter assumes the entire risk of loss,

regardless of cause. If items are lost, stolen, or damaged, renter will assume cost of replacement or repair, including labor

costs. RENTERS SHALL PAY A REASONABLE CLEANING CHARGE FOR RENTED ITEMS RETURNED DIRTY.

Time of Return

Renter’s right of possession terminates upon the expiration of the rental period set forth on the contract. Time is of the

essence in this contract. Any extension must be agreed upon in writing.

Late Returns

Renters shall return rented items to Party People Az during regular business hours, promptly upon, or prior to expiration

of rental period. If the renter does not return on time, the rental rate shall continue until items are returned.

Payment

Renter shall pay all charges payable on this contract in advance, provided however that all foregoing shall not limit the

amount of payable by renter hereunder and all additional amounts hereunder shall be paid immediately as such costs are

incurred. Renter shall pay all costs of collections, court, and attorney fees. All orders are to be PAID IN FULL, before the time

of delivery/ customer pick up. Accepted payment methods are cash, CC, Cashiers Check. Items will not be delivered/

released, unless the total is paid in full, and we have received a signed rental contract. NO EXCEPTIONS. If payment is not

made 1 day before the event, the remaining balance will be placed on the CC on file. CC# must be placed on file regardless

of payment method. Personal checks are not accepted. Delivery personnel will not accept payment.

Pricing

Pricing is subject to change without notice. Prices represented on price list represent a one-day rental period (24 hours),

which includes customer pick up/ delivery the day before the event, keeping the items for the day of the rental, and customer

return/ pick up on the day after the event. Unless more time is needed by Party People Az. If you wish to rent items for

an extended period of time, please contact a sales specialist for special rates.

Deposit

RENTER SHALL PAY A 30% NON-REFUNDABLE DEPOSIT AT TIME OF RESERVATION UNLESS OTHERWISE DISSCUSSED

WITH A PARTY PEOLE Az OFFICER. The fee is 30% of the original rental order including delivery/ pickup charges.

Deposit will be forfeited if reservation is canceled at any time. If no deposit was taken, and the customer agreed to terms of

this contract, customer is still responsible for a 30% cancellation fee. If reservation is canceled within 8 days prior to

scheduled time and date, renter will be charged a 50% cancellation/restocking fee of the original rental order.

Additional Charges

In addition to other charges and costs provided herein, renter shall pay charges in accordance with company rates then in

effect for the following services. Delivery and/ or pick up to any location other than level ground. Delivery and pickup after

business hours, Saturdays, Sundays, and Holidays. Packaging materials not returned. Service calls. Site survey and

preparation.

Delivery and Pickup

Delivery and pick-up are available to the customer at an additional cost. For a weekend event, we may deliver as early as

Tuesday or Wednesday. If you are scheduled for a Friday delivery, we may call you at the beginning of the week and move the

delivery day up a day or two, depending on workload and weather conditions. We cannot guarantee a specific delivery/ pick

 up time. To find out when your order is scheduled for delivery/ pick up, please call the week of your event date indicated on

your contract. If a specific delivery/ pick-up time is needed, additional fees may apply. Your flexibility is greatly appreciated

by our staff. Please keep in mind that rental equipment is the customer's responsibility from the time of delivery until the

time of pick-up.

Normal delivery prices represent the following requirements:

-Area is easily accessible to our trucks.

-Equipment is to be unloaded within 20 feet of the tailgate of the truck.

-All delivered equipment is dropped off in stacks as close to your requested area as can be reached with our delivery vehicle,

according to prior submitted layout/ directions sent by customer.

-Delivery location must be on the first floor.

Additional distances, steps, elevators, after-hours/ Sunday/ Holiday deliveries, ect. will be subject to additional charges.

Customer Pick-up/ Returns

Customers may pick up most items from the Party People showroom during normal business hours, if they wish to avoid

delivery charges. Pick- ups will still need to be scheduled with Party People Az. Please clean out all debris from truck/

trailer prior to hauling equipment. If equipment is returned dirty, the customer will be charged for cleaning of items. Party

People Az is not responsible for any damage occurring to vehicle during loading/ unloading of items. All items are to be

returned on the date listed on invoice. If late, additional charges will apply.

Care of Equipment

In addition to its other obligations hereunder, the renter shall: Pay a reasonable cleaning charge for items returned dirty.

Protect the rented items from weather damage, breakage, unauthorized or improper use, theft, or loss while in possession of

renter.

Insurance

Renter shall maintain, at renter’s expense, liability, property and casualty insurance coverage in amount sufficient to fully

protect Party People Az and its equipment against any and all claims, loss, or damage. In the event of loss or damage,

you shall exercise, and shall empower us to exercise all your rights to obtain recovery under insurance and shall cooperate

with Party People Az to obtain recovery. All insurance proceeds will be given or assigned to Party People Az

Site Preparation

Renter agrees to have site cleaned and ready for delivery and installation or dismantled for pickup or the equipment, and

also agrees to pay any additional charges for any delay incurred along with any labor charges resulting in renters’ failure to

do so.

Permits and Licenses

Renter agrees prior to any installation of rental equipment including rents to obtain at renters’ expense, any and all

necessary permits and licenses and other consents.

Subsurface Conditions

Renter agrees to obtain any location of underground utilities before delivery of rented items. Renter also agrees to reimburse

Party People Rentals for any additional costs incurred as a result of undisclosed or subsurface conditions. Party People

Rentals is NOT responsible for any damage to underground sprinkler systems during tent and/ or inflatable installations. It is

the customer’s responsibility to provide Party People Az with a sprinkler line layout to decrease the risk of damage to a

sprinkler line. However, even with a line layout there are no guarantees.

Hold Harmless Agreement

 Renter agrees all risk, and agrees to hold Party People Az and any of its staff harmless from and against any and all

claims, losses, liabilities, and damage, and all costs and expenses arising directly and indirectly at or relating to; The delivery,

loading, unloading, erection, installation, dismantling, and use of rented equipment. Contact of underground utilities, pipes,

or any condition on renters’ property. Any injury or damage during the use of rented equipment.

Damage Waiver

If you agree to the damage waiver charge (5%) as specified, subject to the limitation and exclusions below, Pary People Az

agrees to modify the terms of this contract and relieve you of liability for accidental damage to the rented item(s) on this

contract, and for loss due to fire, collision, windstorm, upset, or riot. We exclude from this waiver, however, any loss or

damage due to theft, misuse, or abuse, by conversion, intentional damage, mysterious disappearance or other loss due to

your failure to care for the rented item(s).

Cancellation Policy

Upon confirmation of a rental order, the customer must give a deposit to reserve the order. If customer decides to cancel

order prior to event, it must be done 8 days prior to the event date, for all items. If a customer cancels event within 8 days

of event, Party People Az will retain 50% cost of cancelled items. The customer does, however, have the option to move

rental date, as long as all items are still available, within 12 months of cancelled date. If items originally rented are not

available on new date, similar (but not equal to) items will be issued.

Emergency Line

If renter does not attempt to contact Party People Az directly after he/ she has had a problem with a rental item, no

refund or discount will be given. NO EXCEPTIONS.

Return Checks

There will be a $40.00 charge on any returned check for any reason.